Several users report on the occurrence of ‘unfortunately, the process com.android.phone has stopped’ error. This error prevents users from accessing files and cause network connectivity issues. If you are facing the same issue on your Android device, then you have come to the right place. Here I have shortlisted some of the basic and effective methods to resolve the issue. Let’s check it out.
By Clearing Cache & Force Stop
It is one of the most basic and effective ways to fix such type of errors from your Android device. As most of the users already know, Cache corrupts files on your device and makes it slow. It is always advisable to clear cache and force stop the device if facing such errors. To perform the task;
- Go to the settings and tap on Manage application.
- Under the Manage application section, you will find the All tab.
- Navigate to the section and find Clear Cache and Data both separately.
- Tap on the Clear cache button available and it will clear the excessive cache from your device.
By Using New APN Settings For Network Problems
The method is suitable if you are facing any issue with network connectivity on your Android device. Several users complain about this error which prevents them from connecting the device with a wireless network and more. If this is the scenario;
- Go to the settings.
- Tap on Reset from the options available. The Reset option usually lies under System and About section of the settings on your Android device.
- Reset WIFI, Bluetooth and mobile Network settings only and not the entire device software.
- After resetting your Android device, remove SIM cards and reboot your phone.
- After the completion of rebooting, insert SIM cards and switch on the device.
By Stopping Automatic Updates
It may sound unfamiliar to many of the users out there but stopping automatic updates can resolve the error occurring on your Android device. Several users have managed to fix this issue just by stopping the automatic updates of apps on their device. To stop the automatic updates on your device;
- Open the Play store app from the menu.
- Tap on the three lines appears on the top left corner of the screen to open up the menu.
- Tap on My Apps from the available options.
- Tap on the settings of My Apps and choose ‘Do Not Update Apps Automatically’ from the available options.
By Performing Factory Reset
The factory reset is amongst the last options users apply to resolve any issue on their devices. Factory reset on your Android phone puts everything back to its place and removes malware, errors and many more. Before initiating for the factory reset, keep in mind to back up every file, contacts, documents, and media because the factory reset clears everything on your phone. To do so:
- Open settings and navigate to the About option.
- The option usually lies at the end of the list in the settings menu.
- Tap on it and there lies an option of Reset.
- Tap on it and confirm it by tapping on the Yes option appears in a box.
Edward Lewis is a creative person who has been writing blogs and articles about cybersecurity. He writes about the latest updates regarding mcafee.com/activate and how it can improve the work experience of users. His articles have been published in many popular e-magazines, blogs, and websites.